WebCare terms

1. Service

WebCare helps businesses prepare regular Facebook posts, WhatsApp statuses, offers, proof posts, simple reply prompts, and related visibility support based on the plan selected.

2. Client content

You are responsible for sending accurate photos, prices, offers, contact details, business information, approvals, and any other material needed to prepare your content.

3. Billing

Monthly plan fees are billed in advance. Setup fees and add-ons are charged separately where they apply. Work may pause if an invoice is overdue.

4. Approvals and changes

We may ask you to confirm content before it is used. Reasonable changes are included, but major changes, new campaigns, or setup work may need an extra quote.

5. No guaranteed results

WebCare improves consistency and presentation, but we do not guarantee sales, enquiries, rankings, reach, or social media performance.

6. Accounts and access

You remain responsible for your business accounts, passwords, pages, phone numbers, and permissions. Do not send passwords unless we specifically agree on a safe setup process.

7. Cancellation

You may request cancellation through the client portal or by contacting support. Any unpaid invoices or completed setup work remain payable.

8. Contact

For questions about these terms or your WebCare plan, contact WebCare support through the client portal or the contact page.